Yell, all our parcels are ALLOWED TO OPEN. You can first check your bag and then make the payment after being fully satisfied with your order.

We want you to be completely satisfied with your purchase! You can return items within 07 days of delivery if there is any mistake in your order or the bag you receive is not what you ordered or it is damages. Change of mind is not applicable as our parcels are allowed to open make sure to satisfy yourself before making payments. In case of damaged bag, Simply contact our customer support team with your order number and reason for return. Once we receive and inspect the returned item, we'll process your refund within 5-7 business days. Return shipping costs are covered by us for defective items. Please note that custom or personalized items cannot be returned.

Once your order is dispatched, you'll receive a tracking number via email and SMS. You can use this tracking number to monitor your package's journey in real-time on our courier partner's website. You'll also receive updates at each stage of delivery - when your order is picked up, in transit, out for delivery, and finally delivered. If you have any concerns about your delivery, feel free to reach out to our support team with your tracking number.

Yes! We offer Cash on Delivery (COD) for customers across Pakistan. You can pay the full amount directly to our courier when your package arrives at your doorstep. This is a convenient option if you prefer not to pay online. Please note that COD orders may take slightly longer to process and deliver. For faster processing, we recommend using our online payment methods.